Sale Terms and Conditions:
Free shipping is included with every order. New orders ship in approx 3-4 weeks from the date of purchase. You will receive a shipping notification with tracking info as soon as your order is ready to ship.
Returns and exchange details:
I don't accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.
Customer satisfaction is always my #1 goal. Please contact me right away if you have any issues with your order. I guarantee that you will receive your merchandise in good condition. If there are any issues you can return your order for a replacement or to be repaired.
Shipping
I typically use UPS Ground service. Please inform me if you have any deadlines or if you want delivery confirmation/ "signature required" services. Shipping times are approximate. We do not ship to Alaska or Hawaii.
Additional policies and FAQs
Minor variations will occur with wood grain, stain color, finishes, and dimensions of the materials used for all of our pieces. :-)
Email is our preferred method of communication. We typically respond to all emails within 24 hours or less. You can reach us at zombiewoodworks@gmail.com